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2011 President's Award for Living Our Core Values - How We Serve Our Patients

Sue Brighton

2011 President's Award for Living Our Core Values - How We Serve Our Patients

Sue BrightonSue Brighton has worked at LHSC for more than 30 years, most recently as nurse practitioner for the vascular surgery division at Victoria Hospital.

Those who nominated Sue describe her as the ideal candidate for the President's Award for Living Our Core Values – How We Serve Our Patients, noting that people like Sue come along once in a lifetime. Sue's nomination cited many examples from her colleagues and even a former patient to testify to how she lives our core values of respect, trust and collaboration in every interaction she has.

Some patients are admitted to hospital who are experiencing difficult financial circumstances, and often their clothes are in such a state they are thrown out once the patient is admitted. Over the years, Sue has developed a "clothes closet" full of used and new clothes to help those patients get a fresh start once they leave the hospital.

In another example of living our values, Sue helped a patient achieve his dream to attend his granddaughter's wedding. He had been in hospital for more than two months, and once Sue heard of his desire to be at the wedding, she organized a fundraiser to raise the money necessary for his medical transport and then accompanied him to the wedding on her own time to provide additional care and support. The transport attendants were so moved by Sue's dedication to this patient that they ended up donating their own time and services as well.

"Sue is described by her colleagues as a consummate guardian angel for her patients, truly living LHSC's core values of respect, trust and collaboration with every patient she helps," says President and CEO Bonnie Adamson.

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